Customer Relation Officer
Walk In Interviews
Preferred Gender :
22 Sep 2019
Proven customer support experience.
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
High school or equivalent; college degree preferred
Contribute to team effort by accomplishing related results as needed.
Build sustainable relationships of trust through open and interactive communication.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
Keep records of customer interactions, process customer accounts, and file documents.
Resolve customer complaints via phone, email, mail or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Advise on company information.
Company: A Repute company
Industry: Banking, Finance & Insurance Services