IMS Group is the fastest growing business house which has over 12 different companies in lead. IMS is the national distributor of Samsung smartphones in Nepal as well. It is the first company in Nepal to officially import mobile phones in 1998. The company has grown and diversified over the last twenty-four years, which can be vividly seen from the number of companies the IMS Group banner holds. The company has also acquired a dealership of the international Korean automobile giant Ssangyong for Nepal, Smart Cell distributor and is constantly expanding its services throughout the country. IMS Group seeks application from enthusiastic, highly competent and qualified candidates.

Customer Care Officer

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Job overview:

Preferred Gender

Male/Female

Job Level

Entry Level

No. of vacancy/s

few

Salary

Negotiable

Experience

Not Required

Job Type

Full Time

Job Location

Kathmandu

Apply Before

22 Jun 2018

Educational Descriptions:

Required Education : Bachelor
Mandatory Documents : Bachelor Transcript,

Job Specification:

Bachelor’s degree in a business related discipline or any stream of management having at least second division from recognized University.
Experience is preferred but not mandatory. Fresher are highly encouraged to apply.

Job Responsibilities :

To Serves customers by providing product and service information; resolving product and service problems.
Attracts and Guide customers by answering product and service questions; suggesting information about other products and services.
Resolve customer complaints via phone, email, mail and Assist with placement of orders, refunds or exchanges.
Good level of numeracy and accounting knowledge