President Education Consultancy is a well-known educational institute established by experts in the education domain and specialized in overseas education counseling.

Telephone Sales Representative

149 Views

Job overview:

Preferred Gender

Male

Job Level

Entry Level

No. of vacancy/s

Salary

As per the Company's Policy

Experience

1 year

Job Type

Full Time

Job Location

Kathmandu

Apply Before

30 May 2019

Educational Descriptions:

Required Education : Intermediate

Job Specification:

Completion of high school diploma or its equivalent
Prior telephone sales experience
Professional appearance
Well organized and great attention to detail

Job Responsibilities :

Encourage customers to use services by using a prepared script to reference important parts of what the company offers.
Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
Advise prospective and current customers by answering questions and addressing concerns about purchased products.
Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information.
Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.
Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs